LabGaiaAutoEdge
AutoEdge AIAutoEdge AI
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Build 03 / 07

Support triage

Sort inbound messages so the human only sees what needs a human.

Join and rebuild this
Your graph. Your webhook.

In scope

One inbound trigger, one needs-human IF, one human queue.

Out of scope

Full helpdesk, auto-refunds, or Seat packaging. Extra node is a new quote.

Node teaser

Full JSON and node lists unlock on the board after checkout.

Build 03 · member webhook

Support triage

inbound message · 4 nodes · extra node = new quote

Run · payload 1/3 · Pass

Pass · Trigger, IF true, destination. Error path idle.

↓ IN

OK → dest

FAIL → error

Run log · payload 1/3

  1. 00:00.0inbound message
  2. 00:00.1IF needs_human true
  3. 00:00.2human queue +1
  4. 00:00.2auto-ack skipped

3 test payloads · 8-minute demo · your webhook. AutoEdge does not host client demos. Extra node is a new quote.

Trigger

Inbound

IF

Needs human

Destination

Human queue

Else

Auto-ack

Your graph. Your webhook.

  1. Webhook

    One inbound trigger. Member webhook.

  2. IF

    One needs-human rule. No auto-refunds.

  3. Queue

    One human queue. Full helpdesk is out of scope.

  4. Else

    Else path. Extra node is a new quote.

The other six